TeamNFP Services
Help and Support are Always Available
TeamNFP supports all its products with telephone and e-mail support as part of the Gold Service maintenance and support plan with each product. The fine training performed by our Business Partners and the excellent documentation included with the products greatly reduce your need for support. But when the need arises, users have access to our live remote support help desk which is available from 8am-6pm Central Time, Monday – Friday. Use our toll free number: 866-748-2933.
Consulting
Take advantage of our experience and expertise to arrive at the best solution in providing a custom extension to your TeamNFP product’s functionality. Some products, such as Accrual to Cash TM8, require data conversion or will provide additional functionality if customized SQL is written for your specific purposes. We can offer technical advice to your own staff or consultants or perform these services for you. Some nonprofits find they need other data-related services in connection with their use of Sage Fund Accounting. We can help with situations ranging from critical data rescue to a well-planned project to reconstruct your database (to add or remove a segment or change a column width, for example).
Data Conversion
If you have data in a legacy accounting system, there may be value in converting it for use in Sage Fund Accounting. We have experience in bringing accounting data from a variety of other program into a new Sage Fund Accounting organization database. See if your business partner agrees that this is a cost-effective project for you and have them contact us to proceed if you decide to proceed.